Event Overview
TH1’s upgraded Loss Rebate system supports daily or weekly settlement cycles, with flexible tier and zone settings to match the operational needs of different platforms—effectively boosting campaign efficiency and user participation.
The Tiered Rebate and Player Segmentation Settings allow you to tailor rewards based on actual player performance, and optionally exclude overall winning players to better control costs and improve precision. Additionally, you can define different rebate rates per Game Category, enabling more targeted reward strategies that focus on high-value players and enhance overall platform engagement and retention.
To enhance the player experience, a Rebate Eligibility Checker is now available on the frontend, allowing players to instantly verify whether they qualified for a rebate the previous day and how much they received—improving transparency and participation incentives.
Key Features
Flexible Settlement Cycles to Match Operational Rhythm
- Supports both daily and weekly settlement options for adaptable campaign scheduling.
- Easily integrates with instant rebates or other promotional events for cohesive operations.
- Enables responsive reward pacing for holidays, marketing pushes, or peak/off-peak seasons.
Tiered Rebates with Built-In Cost Control
- Set variable rebate percentages based on total net loss ranges to distinguish user value.
- Option to exclude overall winners from rebates to prevent budget misallocation and minimize revenue impact.
Conditional Player Segmentation & Game Category Control
- Assign rebate eligibility based on player tiers for more precise targeting.
- Set different rebate rates for each game type (Live Casino, Slots, Sports, etc.) to support product-specific promotions.
Transparent Frontend Rebate Query to Enhance Experience
- Players can check their rebate eligibility and amount from the previous day in real-time.
- Reduces customer service load while increasing overall campaign clarity and trust.
Recommended Use Cases
✔ Ideal for seasonal events: use daily rebates to boost short-term activity, and weekly rebates to strengthen long-term retention
✔ Target specific game categories to drive engagement for new or featured products
Business Value Summary
The upgraded Loss Rebate module combines flexible configuration with precise segmentation, transforming a simple cashback into a strategic tool for player engagement. With tier-based reward settings, user filters, game-specific splits, and transparent tracking, platforms can increase participation, reduce unnecessary costs, and build stronger player trust and retention. It’s a powerful solution for boosting activity, encouraging repeat visits, and increasing player lifetime value.
